Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"5613be8ad892b3b414d5a9192ccc2dc73082e9e6_lout","branding":{"id":"22","key":"shpln","name":"SHOPLINE产品使用反馈","portalBaseUrl":"/servicedesk/customer/portal/22","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/22/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1c2229","headerLinkHoverBGColor":"#1c2229","headerBadgeColor":"#1c2229"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":".","sharedPortalName":"Help Center.","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center.","localeDisplayName":"English (United States)"},"zh-TW":{"sharedPortalName":"說明中心","localeDisplayName":"Chinese (Taiwan)"},"zh-CN":{"sharedPortalName":"提报中心","localeDisplayName":"Chinese (China)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bb425841-2913-4bf3-9232-e398c6fa3c85/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOGMyNjVmOC01Y2Q3LTRhYzAtOWEyNy1kMzQ5MzlmMWE4MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiNDI1ODQxLTI5MTMtNGJmMy05MjMyLWUzOThjNmZhM2M4NSI6WyJyZWFkIl19LCJleHAiOjE3NzExNTc2NTQsIm5iZiI6MTc3MTE1NzA1NH0.XVmtq6r0YHjErneoB3Px2a3ARU07_9V5-7O4b9QZ7Gw&client=a8c265f8-5cd7-4ac0-9a27-d34939f1a81a&height=300&mode=fit","bannerMediaApiFileId":"bb425841-2913-4bf3-9232-e398c6fa3c85","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"22","key":"shpln","projectId":10426,"serviceDeskId":22,"name":"SHOPLINE产品使用反馈","description":"","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"234","name":"我有话说，且需要工作人员后续反馈","descriptionHtml":"<p>如系统提示“电邮确认”，请您先点击右上角在该JIRA系统登录/注册，再继续完成问卷填写，后续即可查看历史提报进度</p>","callToAction":"我有话说，且需要工作人员后续反馈","introHtml":"<p>提交成功后，工作人员会在3个工作日内进行受理与联系</p>","icon":10541,"iconUrl":"https://shopline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[58],"key":""},{"id":"233","name":"我有话说，但匿名提报，无需后续反馈","descriptionHtml":"<p>如系统提示“电邮确认”，请您填写默认电邮：SL@shopline.com，无需登录/注册</p>","callToAction":"我有话说，但匿名提报，无需后续反馈","introHtml":"<p>选择匿名意味着您只是说说感受，不需要该评价的后续反馈</p>","icon":10545,"iconUrl":"https://shopline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[58],"key":""},{"id":"219","name":"已通过电子邮件发送请求","descriptionHtml":"","callToAction":"已通过电子邮件发送请求","introHtml":"<p>已通过您的电子邮件支持通道接收请求。</p>","icon":10533,"iconUrl":"https://shopline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""}],"reqGroups":[{"id":58,"name":"SHOPLINE产品使用反馈"}],"orderMapping":{"58":[234,233]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c49c0131-6143-3917-96e6-1db3892ae242","appLinkName":"System Confluence","appLinkUrl":"https://shopline.atlassian.net/wiki","spaceKey":"SHPLN","spaceName":"SHOPLINE产品使用反馈","spaceUrl":"https://shopline.atlassian.net/wiki/spaces/SHPLN","isServer":false},"labels":[],"projectKey":"FEEDBACK","serviceDeskId":22,"kbLinkDomainURLs":["https://shopline.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FEEDBACK","userLanguageHeader":"提示","userLanguageMessageWiki":"<p>如果您有功能操作的问题或发现了系统Bug故障，<a href=\"https://talk-ai-kf.myshopline.com/?mode=simple&token=57b6f9ac-25c3-4f2c-af00-eecb3986df6b&channel=pmm\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">请点击这里跳转后联系客服。</a></p>","defaultLanguageHeader":"提示","defaultLanguageMessage":"如果您有功能操作的问题或发现了系统Bug故障，[请点击这里跳转后联系客服。|https://talk-ai-kf.myshopline.com/?mode=simple&token=57b6f9ac-25c3-4f2c-af00-eecb3986df6b&channel=pmm]","defaultLanguageDisplayName":"Chinese (China)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOGMyNjVmOC01Y2Q3LTRhYzAtOWEyNy1kMzQ5MzlmMWE4MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDI2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzExNTgyNTQsIm5iZiI6MTc3MTE1NzA1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.rbVfIQXQUdzf7EYbMyKUhb3x0W1eR97EoejswXMiR6o","targetCollection":"upload-project-10426","endpointUrl":"https://api.media.atlassian.com","clientId":"a8c265f8-5cd7-4ac0-9a27-d34939f1a81a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center.","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://shopline.atlassian.net/wiki","kbLinkDomainURLs":["https://shopline.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}