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SHOPLINE产品使用反馈

我有话说,但匿名提报,无需后续反馈

选择匿名意味着您只是说说感受,不需要该评价的后续反馈

如系统提示“电邮确认”,请您填写默认电邮:SL@shopline.com,无需登录/注册

Required fields are marked with an asterisk*

若一级选项选择“整个产品”,二级选项继续选“整个产品”即可;若一级选项选择“单个功能”,二级选项可以搜索关键词以找到对应的功能名称。

产品建议格式参考:您在使用什么功能的情况下,需要什么样的功能点,来帮助您达到什么样的目的呢? ps:可以附上参考店铺链接

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